University-contracted Insurance Plan

2025-2026 Academic Year

For current non-local students / non-local students admitted in Semester A 2025-26

• Period of Insurance: 20 August 2025 - 19 August 2026 *
• Basic Package Premium: HK$152.2
• Top-Up Package Premium: HK$1,372.4 (HK$152.2 + HK$1,220.2 for medical Top-Up Plan)

For non-local students admitted in Semester B 2025-26 or Summer Term 2026

• Period of Insurance: 1 January 2026 - 19 August 2026 *
• Basic Package Premium: HK$146.2
• Top-Up Package Premium: HK$1,366.4 (HK$146.2 + HK$1,220.2 for medical Top-Up Plan)
   

Students may opt for additional protection at their discretion. The voluntary medical Top-Up Plan (see page 6 of the insurance leaflet) is available for an additional premium, as stated above.

* Insurance coverage will only become effective after the student has enrolled in the University and paid the insurance premium in full. The coverage will be terminated automatically when the student is no longer an active student of CityUHK.

For new non-local students

• You must indicate whether you wish to enrol in the University-contracted insurance plan, and which plan (Basic Package or Top-Up Package) you would like to enrol in during the online pre-enrolment process. Changes will not be allowed once the declaration is made.
   

For current non-local students

• You will be asked to indicate your insurance enrolment decision (Enrol in Basic Package / Enrol in Top-Up Package / Not to Enrol) through AIMS before the start of each academic year. Changes will not be allowed once the declaration is made.
• No Response: Students who do not respond will be deemed as having adequate insurance for their study at CityUHK and having decided to opt out of the University-contracted insurance plan.

The premium will be charged to your student account. Please settle the fee before the given due date when you receive the payment notice.

Insurance claims should be made directly to the insurer(s) by completing the forms below.

• Claim form for Medical Insurance
• Claim form for Medical Top-Up Plan
• Claim form for Personal Accident Insurance

• The University-contracted insurance plan covers BOTH medical and personal accident insurance, which are administered by two different parties.
• Students may contact the administrator that is most appropriate based on the nature of their enquiry, using the contact details provided below.

• For Medical Insurance:

  Policy number	GM-88000993
  Hotline	+852 3187 6831
  Email	medicalcs@generali.com.hk
  Claim Form Mailing Address	Assicurazioni Generali S.p.A. EB Claims Department 21/F, Cityplaza One, 1111 King’s Road, Taikoo Shing, Hong Kong

• For Personal Accident Insurance:

  Policy number	GPP2001025
  Hotline	+852 3666 7016 (CS Hotline) +852 3666 7090 (Claims Department)
  Email	pa.claim.hk@aig.com
  Claim Form Mailing Address	AIG Insurance Hong Kong Limited Claims Department 7/F, One Island East, 18 Westlands Road, Island East, Hong Kong